lives safe and successful Following up on incident tickets to make long term improvement Actively making suggestions suggestions to reduce the number of problem tickets Proactive improvements in daily IT operations Qu
management). Resolve incident tickets. Analyse and resolve problem tickets. Experience with VIP and End-user
safe and successful. Following up on incident tickets to make long term improvement. Actively making making suggestions to reduce the number of problem tickets. Proactive improvements in daily IT operations.
resolving and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements)
receiving, parsing, and storing data correctly. Verify that all code elements are working independently
resolving and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements)
enhance a standardised thorough testing process to verify the compatibility and stability of patches before
lifecycle, change management) o Resolve incident tickets Any additional responsibilities assigned in the