team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
DATA CAPTURER Clean Criminal record - will be verified Monthly
DATA CAPTURER Clean Criminal record - will be verified Monthly
Computer Literate Clean Criminal record - will be verified Monthly
Computer Literate Clean Criminal record - will be verified Monthly
and managing inventory Scheduling appointments Verifying insurance benefits Collecting payments Ensuring
and managing inventory Scheduling appointments Verifying insurance benefits Collecting payments Ensuring