Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
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passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre have an opportunity available for a Team Manager The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) service productivity and performance in the contact centre through the achievement of agreed quality assessment
years customer service experience within a contact centre is a must Able to speak, read and write (you will
years customer service experience within a contact centre is a must Able to speak, read and write (you will
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
working in a telephone or e-mail-based contact centre. Great attention to detail. The post Customer Service
inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email
Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous