Solutions and escalate and communicate directly with regional and head of departments to resolve all related Solutions and escalate and communicate directly with regional and head of departments to resolve all related Root cause analysis Liaise with vendor and/or regional IT to close issues Develop support documentation customers to gather business requirements Liaise with regional team and/or vendor to translate business requirements needs Assist in redefining and updating training plans and delivery Identify, define, and develop new training
Marketing: Ability to develop and execute marketing plans, generate leads, and close deals. Developing relationships Management: Experience in managing projects, including planning, organizing, and coordinating resources. (E)Strong