Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose of
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose of
Requirements:
for their service station and convenience store. Job requirements: 1. Experience in service station management
industry, currently seeks your Outbound Customer Service experience to control and manage the entire file
documents. Keep accurate records of delivered goods or services. Communication: Maintain effective communication clients, suppliers, or other personnel. Customer Service: Interact with customers in a professional and Compliance: Adhere to all safety regulations and traffic laws. Help ensure that the vehicle and cargo comply
appropriate departments/locations. Prepares items for shipment ensuring cost effective courier services. Leads Check PO against the costing to ensure all info is correct. Report costing back to the shipping clerk and Check PO against the costing to ensure all info is correct. Report costing back to the shipping clerk and checked with Procurement Officer to ensure all are correct. Schedules are signed off by the relevant buyers booking to confirm. Ensure all information is correct according to costing/PI signed off; Sort out any
incoming work including: Understanding containerised traffic. Planning deliveries to the warehouse with our
ensure unbiased distribution of stock and optimum service levels Management of the Logistics Administrators the Supply Chain Liaising with the Procurement Department regarding shortages of raw materials, expediting incidents on Sheqsys and ensure implementation of corrective actions Weekly and monthly Supply Chain reporting
within the region by ensuring the maximum number of serviced and reliable vehicles is available for deployment fuel reports received from suppliers to ascertain correct fuel consumption. Sample controls of vehicle monitoring all procurement. Work closely with the Finance department monitor expenditure and invoicing. Assist in policy subject to the above criteria. Fidelity Services Group (Pty) Ltd supports global fair practice