experienced individual to fill the position of training Officer, the successful candidate will be based based in our Mobeni warehouse, Durban branch. The Training Officer will report and operate under the direction Preparation and submission of the WSP and ATR. Ensure Training needs are identified and action taken swiftly identify training needs across the board whilst also identify potential training courses and training providers providers. Draw up yearly training plans for each staff member whilst maintaining a database of skills and
experienced Training Officer who will be based in Pinetown. Candidate must have at least 3 years' training experience 13h00. To ensure that all our staff have been trained in the best manner possible. Ensure that these smooth running of the stores. Create and implement training programs for retail employees to teach them effective branches to provide training and services throughout the region and conduct audits on training requirements Prepare and submission of the WSP and ATR Develop training material that corresponds to the needs and includes
experienced individual to fill the position of training Officer, the successful candidate will be based based in our Mobeni warehouse, Durban branch. The Training Officer will report and operate under the direction Preparation and submission of the WSP and ATR. Ensure Training needs are identified and action taken swiftly identify training needs across the board whilst also identify potential training courses and training providers providers. Draw up yearly training plans for each staff member whilst maintaining a database of skills and
- Must have an electrical qualification (N3 +) and have an understanding of wiring of meters
- Must have excellent telephone etiquette as you will need to assist customers with any technical issues faced
- Computer Literate
- Must have a clear criminal and credit check
experienced Training Officer who will be based in Pinetown. Candidate must have at least 3 years' training experience 13h00. To ensure that all our staff have been trained in the best manner possible. Ensure that these smooth running of the stores. Create and implement training programs for retail employees to teach them effective branches to provide training and services throughout the region and conduct audits on training requirements Prepare and submission of the WSP and ATR Develop training material that corresponds to the needs and includes
Typing of documents and letters for agents Making sure the agents have necessary documents available on essential office items Managing petty cash Helping agents canvass for potential listings using CMA and Loom switchboard Welcoming/greeting clients, guests and agents Directing emails to the relevant person Maintaining
Typing of documents and letters for agents Making sure the agents have necessary documents available on essential office items Managing petty cash Helping agents canvass for potential listings using CMA and Loom switchboard Welcoming/greeting clients, guests and agents Directing emails to the relevant person Maintaining
included
Pre-call planning should be completed prior to each call and must include call objectives, feedback
feedback required from previous call, etc.
Report on all relevant market information: changes in
at all times
Identify customer Training needs and plan training sessions accordingly
Ensure product
incorporate publications and articles during daily sales calls
Tests based on product and concept knowledge
the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to performance managing, developing, and motivating agents. Competencies, Skills and Abilities: Must have
the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to performance managing, developing, and motivating agents. Competencies, Skills and Abilities: Must have