Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities opportunity.
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
reservation numbers Customer relationship management calls Reservation administration, reporting to team leader