Contract Management, is seeking an Implementation and Training Specialist to join their vibrant team. The ideal managing seamless integration, delivering thorough training to users, and addressing client support queries and user access management. Training Delivery: Develop comprehensive training materials, including user user guides, tutorials, and training videos, to support client onboarding and user adoption. Conduct engaging engaging and interactive training sessions for clients, both onsite and remotely, to ensure effective utilization
ong>Training Administration:
DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful limited to: Operational training management: Refine and optimise the annual ITS training plan; Design, develop deliver training programmes and individual classes; and present instructor-led and online training sessions; Review training materials and documentation and keep them up to date; Create and communicate training schedules database to track training participants' status and results; Create and administer training event feedback
to detail ability
attention to detail ability Works on problems of moderate scope, often varied and nonroutine where analysis Project Management degree or equivalent with a moderate level of related experience Relevant project management certification is preferable Required Experience: Moderate level project management experience preferably multinational professional services environment Moderate level client engagement experience Demonstrated Demonstrated competency in project change management Moderate level experience managing expectations when balancing
continuous improvement projects. Will also perform Training to the end users of the Solutions and escalate
Bug Fixes and Enhancements.
The element of training will be to ensure that staff not only master necessary
practices and productivity coach, skills assessor, and training material designer. from time to time as
manner
to detail ability
high-performance network solutions. • Independently perform moderately difficult assignments in the design, detailed
network solutions.
DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful limited to: Operational training management: Refine and optimise the annual ITS training plan; Design, develop deliver training programmes and individual classes; and present instructor-led and online training sessions; Review training materials and documentation and keep them up to date; Create and communicate training schedules database to track training participants' status and results; Create and administer training event feedback