As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in profitability and growth. Minimum of 2 years Call Centre experience. Familiarity with insurance as you
QA To produce end user facing documentation and training material for delivery with process changes or participate in product training as and when required and provide ‘train the trainer level' training. Production Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional
Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional
school targeting, and promotional activities. Train and manage SA and SSA teams, setting clear objectives such as school presentations, career fairs, and calling campaigns to attract prospective students. Ensure revenue per student, and total turnover. Recruit, train, and coach SA and SSA teams in product knowledge
school targeting, and promotional activities. Train and manage SA and SSA teams, setting clear objectives such as school presentations, career fairs, and calling campaigns to attract prospective students. Ensure revenue per student, and total turnover. Recruit, train, and coach SA and SSA teams in product knowledge
clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities utilization for all users, providing relevant training where necessary. Maintain documentation for all down time) Experience with Policies, Procedures, Training, Compliance requirements. Remote Support Desirable clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities utilization for all users, providing relevant training where necessary. Maintain documentation for all
registered (ESSENTIAL) Code 14 Driver Instruction & training experience ( ESSENTIAL ) Must be computer literate English Duties: Training of Code 14 drivers (practical) & classroom, preparation of training schedules schedules, input for development of training material, coaching & mentoring, reports on trainee performance duties & Job Function: Preparation of training schedules Training in the classroom and on the job Providing Providing input for the development of training material Coaching and mentoring Conducting performance assessments
registered (ESSENTIAL) Code 14 Driver Instruction & training experience ( ESSENTIAL ) Must be computer literate English Duties: Training of Code 14 drivers (practical) & classroom, preparation of training schedules schedules, input for development of training material, coaching & mentoring, reports on trainee performance duties & Job Function: Preparation of training schedules Training in the classroom and on the job Providing Providing input for the development of training material Coaching and mentoring Conducting performance assessments
Exposure to user experience design and human-centred analysis and design is advantageous. Knowledge