CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD 3 years Systems: Legal Suite / AJS - We offer training for all new employees on these systems Availability:
CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD 3 years Systems: Legal Suite / AJS - We offer training for all new employees on these systems Availability:
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers Solving Odoo Functional Knowledge Data Analysis User Training Change Management SQL and Database Understanding complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency Competency in Data Analysis Ability to provide User Training Understanding of Change Management Knowledge of testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
and 10:00 - 18:00 (UK) Benefits : 20 days leave, Training and Development and Career Growth Minimum Requirements: NAS) Exchange troubleshooting Duties: Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers must verify with Kontak Recruitment. Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers
QA To produce end user facing documentation and training material for delivery with process changes or participate in product training as and when required and provide ‘train the trainer level' training. Production Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
OF THEIR TRAINING PERIOD AT THEIR HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting
Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What will make you successful and KPI's to ensure quality delivery. Create a centre of excellence that maintains, standards, practices Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways delivery process. Resource and staff competency centres with appropriately experienced staff. Manage Budgets Lead Project Managers, Programme Managers, Release Train Engineers and other delivery roles to deliver effectively
seamless migration processes, and providing dedicated training and support services to ensure customer success are often called upon to provide support to clients to be able to provide additional training on our solutions and written (email) skills Advanced excel skills Training & educational skills Exceptional attention