currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville
Key Responsibilities:
- Conduct outbound calls to customers to promote products and services
Call Centre environment, receiving inbound calls
- High energy levels
To train and be able to manage all departments of the store and once found competent to assume the relevant self-readiness for sign off within 12 months. • To train and be found competent in all departments of the as required. • To attend all required classroom training sessions as per the TM programme and implement
Operations Manager - Shopping Centre, Cape Town
Reputable Property firms seeks formulate and implement maintenance plans for Shopping Centre in Cape Town. Manage technical aspects, budgets approved service providers.
Should you be interested
To train and be able to manage all departments of the store and once found competent to assume the relevant self-readiness for sign off within 12 months. • To train and be found competent in all departments of the as required. • To attend all required classroom training sessions as per the TM programme and implement
capturing of scripts received at the Central Pharmacy centre · Handling of queries regarding prescriptions · Post Basic Education: · Further Education and Training Certificate Pharmacist Assistance (Essential)
NQF level 5 (1 3 year certification course) in Call Centre, Customer
methodologies, such as individual coaching and classroom training. Assisting in evaluating employees' learning performance National Diploma in Occupationally Directed Education Training and Development Practices, or equivalent or part Preferrable. Experience: Essential: 24 months Call Centre / BPO experience 2 years Customer Service experience to maintain and maximise performance. To ensure training material is relevant, accurate and fit for purpose; evaluate the effectiveness of new hire and on-going training. Maintain knowledge on changes to client products
methodologies, such as individual coaching and classroom training. Assisting in evaluating employees' learning performance National Diploma in Occupationally Directed Education Training and Development Practices, or equivalent or part Preferrable. Experience: Essential: 24 months Call Centre / BPO experience 2 years Customer Service experience to maintain and maximise performance. To ensure training material is relevant, accurate and fit for purpose; evaluate the effectiveness of new hire and on-going training. Maintain knowledge on changes to client products
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word