objects Preparing User manuals and conducting training to business process owners Go-live preparation support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
objects Preparing User manuals and conducting training to business process owners Go-live preparation support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
reslution of Production Support calls Interactions through meetings, calls and emails: with central product
allocated projects •Develop training manuals, training plans and presenting training courses to support new
to coach and give training to fellow colleagues and users when required User training Compiling of user
including end-user documentation, processes, and training as required by the Project Provide 3rd level support project Ability and willingness to coach and give training to fellow colleagues and users when required.
requirements Ability and willingness to coach and give training to fellow colleagues and users when required Compiling
recognised by the Department of Higher Education & Training; Skills and Experience • Financial Professional
recognised by the Department of Higher Education & Training; Skills and Experience • Financial Professional
recognised by the Department of Higher Education & Training; Skills and Experience • Financial Professional