EMPLOYMENT AVAILABLE Title: Fitment Centre Manager (Glass & Auto Fitment Centres) Area: Ladysmith Industry: Industry: Glass & Auto Fitment Centres Ref No.: TRG 2080 Salary: Market related TGP R450 000 – R650 000 PA for an experienced FITMENT CENTRE MANAGER (Glass & Auto Fitment Centres) is required for permanent manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards customer service by empowering all staff through training opportunities to ensure highest levels of Net
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
responsible for managing inbound and outbound calls, directing calls to the appropriate departments or individuals
Responsibilities:
Answering and directing incoming calls in a professional manner
Taking messages and
the front Reception, Boardrooms, Customer walk in centre and other facilities on the premises of our client
Answering of the telephone and transferring of calls, taking of messages and relaying messages via email (Secretarial or Administration diploma) TRAINING (Additional on the job training will be required and provided)
Answering of the telephone and transferring of calls, taking of messages and relaying messages via email (Secretarial or Administration diploma) TRAINING (Additional on the job training will be required and provided)
process
Call qualifying tenants and advise that their application has been approved
Call non- qualifying
/>Implementing credit control procedures through:
- Calling of tenants who have not paid by the 6th of each
with maintenance complaints
Log maintenance calls and or walk in queries
Use the property management