standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
different tasks, including training sales employees, holding regular conference calls, reviewing team member
be comfortable working in a fast-paced high call centre environment.
Key Responsibilit Responsibilities:
Skills and A
Our Team of Call Centre Sales Agents! ð
Were not just about making calls; were about making
and dynamic as you are!
responsible for:
responsible for:
Funeral sales function including sales support and training, national sales, and key account sales to meet implement actions to build their capabilities. Provide training or coaching to others throughout the organization industry best practices through ongoing assessments, training and education. Data Collection & Analysis comprehensive knowledge and provide guidance and training to others on how to use clear and effective verbal Experience 5 or more years experience in a sales call centre environment (Essential) 5 years Funeral / Long-term
ethical manner. Responsibility Area • Outbound calls - Sales of services and products • Administration responding and following up on all rescheduled calls and pending information. • Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client requirements - Cold calling SA clients • Minimum 6 months insurance telesales experience (cold calling) - Ideally flexibility with regards to hours of work. • Perform on-call duties if required Skills required • Strong comprehension