Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team. This role
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Walk-in centre face to face support. Instant Messaging/AI Support. Special projects (training, exhibitions
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following: Coordination of in person and or online training sessions for the various impacted business functions Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions
the Training Manager. Interns form part of a 12-month internship programme where they are trained up to Admin, member of the Drawing Team, part of the Centre of Excellence or a Solutions Specialist. We are
assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments. Excellent
respect, accountability, client-driven and people-centred, and passionate and motivated staff members are