Logistics Company with footprint in all major SA centres has an opening in their Durban office. This is Implementing new and upgraded systems System testing User training
Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment
Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment
Research and Policy and is recognised as a DSI-NRF Centre of Excellence in HIV Prevention and hosts the SAMRC and study requirements are met.
Collaborating Centre for HIV Research and Policy and is recognised as a DSI-NRF Centre of Excellence
desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Research and Policy and is recognised as a DSI-NRF Centre of Excellence in HIV Prevention and hosts the SAMRC CAPRISA and study requirements are met. Provide training to the data management team. Provide line manager
Purpose Experienced Trainer is required to deliver training in line with the company and client objectives improve the content and delivery styles required to train new trainees and develop the existing agent capabilities product and skills knowledge. Client Facilitate Training group as per Client curriculum requirements Multi to be delivered from various industries Conduct Training Needs Identification as per project requirements Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach his/her own
Purpose Experienced Trainer is required to deliver training in line with the company and client objectives improve the content and delivery styles required to train new trainees and develop the existing agent capabilities product and skills knowledge. Client Facilitate Training group as per Client curriculum requirements Multi to be delivered from various industries Conduct Training Needs Identification as per project requirements Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach his/her own
arrange/confirm any schedule changes with the Support Centre Co-coordinator. Maintain current, accurate notes Completion of all stated internal and external training as per the individual Personal Development plan Completion of all stated internal and external training as per the individual Personal Development Plan Completion of all stated internal and external training as per the individual Personal Development Plan