Maintaining detailed project documentation and facilitating communication among stakeholders. Identifying
areas, driving team performance, and controlling training and development of the retail ground team. The consistently receive acceptable customer service. Training and staff development – Ensure that all employees and Gold training. Conduct in-field training on an ongoing basis and identify further training needs with
fault finding experience would be advantageous. Training would be provided MAJOR RESPONSIBILITIES OR ACCOUNTABILITIES
- Prioritize user problems based on severity. - Train user on how to use IT equipment. - Research and infrastructure (1st line support). - Offer customer training. - Provide customers with regular feedback on