feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to get the clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep clients reach their desired outcomes Understand and provide insights on the entire client journey Own means experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build rapport
advantageous
Skills:
Relevant qualification advantageous Skills: General Admin skills Good computer skills. Must have experience
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams Professionalism, Customer-first, Advice led. Provide appropriate financial advice, in line with the financial futures and protection of assets and estate. Provide pro-active, on demand financial service and advice customers within your allocated customer markets. Providing relevant and appropriate financial advice, hinges
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams Professionalism, Customer-first, Advice led. Provide appropriate financial advice, in line with the financial futures and protection of assets and estate. Provide pro-active, on demand financial service and advice customers within your allocated customer markets. Providing relevant and appropriate financial advice, hinges
experience essential. Computer literacy and very strong Admin Skills. Must be physically fit and in good health client. Constantly evaluating the service levels provided and making recommendations to the client regarding
Responsibilities: Customer Service Leadership: Provide strategic direction and leadership in the development Customer Care Managers across multiple branches, providing guidance, support, and mentorship. Foster a culture regular performance evaluations and facilitate training programs to enhance team capabilities. Issue Resolution
Responsibilities: Customer Service Leadership: Provide strategic direction and leadership in the development Customer Care Managers across multiple branches, providing guidance, support, and mentorship. Foster a culture regular performance evaluations and facilitate training programs to enhance team capabilities. Issue Resolution
the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited student concerns and share relevant information. Provides assignment submission support with regards to Customer Relations Centre on the academic system. Provides various letters/documents that are generated from
systems understanding when resolving claims and providing support. Our area of expertise consists of building
authorised to the service provider and the correct appointment of service providers to the claims.
•
communicate with the appropriate specialist service providers to engage on each claim, such as engineers, etc
complaints and technical support, as well as provide and assist with advice on any noted anomalies or
complaints resolution
• Management and peers to provide daily interactions about any contentious matters