Contract Management, is seeking an Implementation and Training Specialist to join their vibrant team. The ideal managing seamless integration, delivering thorough training to users, and addressing client support queries levels of customer satisfaction. Candidates with experience in this area are encouraged to apply. Proficiency and user access management. Training Delivery: Develop comprehensive training materials, including user user guides, tutorials, and training videos, to support client onboarding and user adoption. Conduct engaging
ong>Training Administration:
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX procedures. Continuously review training requirements and facilitate further training identified for allocated
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX procedures. Continuously review training requirements and facilitate further training identified for allocated
suppliers, and partners. Your mission will be to train their Conversational AI to be a digital employee business processes and customer pain points, providing guidance and recommendations. Facilitate and lead humanizes Conversational AI interactions. Assist in training various aspects of Conversational AI to improve standards and best practices. 4-7 years of experience in user experience or digital content roles. Demonstrated user flows, storyboards, or content strategy. Experience with new and emerging technologies such as AI
plus
requires the services of two Full Stack Senior Adobe Experience Manager (AEM) Developers to assist with the software
software development lifecycles of Adobe Experience Manager projects and operations within the Business
/>· Develop architecture for digital consumer experiences using the AEM product suite.
· Implements
scalability.
· Uphold quality standards.
· Provide expertise in AEM.
Key Deliverables:
advantageous.
DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful limited to: Operational training management: Refine and optimise the annual ITS training plan; Design, develop deliver training programmes and individual classes; and present instructor-led and online training sessions; Review training materials and documentation and keep them up to date; Create and communicate training schedules database to track training participants' status and results; Create and administer training event feedback
Solutions Architect: Experience should include Practical + Technical +Coding + Development
specific business functional/technical area. Experience:
Law or Information Technology). 2-3 years BEE experience. Must have a valid driver's license and own reliable