for continued operating efficiency and growth. Provide an operational perspective on Logistics to ensure on-time fulfilment. Daily and weekly KPI reporting. Train and develop shoppers. Demonstrate consistent application report to work on time at all times. To facilitate training and coaching for staff members who generally lack head office timeously. Identify training needs initiate suitable training to better staff knowledge in their queries Resolves escalated customer complaints Provide constant feedback to the Area Manager on unresolved
administration, liaison and monitoring. Schedule training according to agreed plan including administration agreements. Track training plan and send reminders to trainers on outstanding training. Coordinate IDP IDP and Training Plan for following year. Coordinate induction of new employees including mandatory training
administration, liaison and monitoring. Schedule training according to agreed plan including administration agreements. Track training plan and send reminders to trainers on outstanding training. Coordinate IDP IDP and Training Plan for following year. Coordinate induction of new employees including mandatory training
customers to understand their service requirements, provide assistance, and ensure customer satisfaction. Handle improvements.
and documenting and reporting findings.
customers’ needs Identify training needs of the customer and execute according to a training plan Gaining knowledge
Escalate queries to the relevant team or stakeholder. Provide accurate information and advice to stakeholders resources under your control with due respect. Provide input into the risk identification processes and Teamwork. Examining information (interrogate claims data). Articulating information. Upholding standards Nurse) plus includes compulsory medical aid and provident fund.
Escalate queries to the relevant team or stakeholder. Provide accurate information and advice to stakeholders resources under your control with due respect. Provide input into the risk identification processes and Teamwork. Examining information (interrogate claims data). Articulating information. Upholding standards Nurse) plus includes compulsory medical aid and provident fund.
process steps including record keeping, filing, data capturing and reception duties Key Performance Areas oriented Flexible and adaptable Effective analysis of data Attention to detail Customer service orientation
Escalate queries to the relevant team or stakeholder. Provide accurate information and advice to stakeholders resources under your control with due respect. Provide input into the risk identification processes and Teamwork Examining information (interrogate claims data) Articulating information Upholding standards Accountability