The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal Braamfontein
with various teams and stakeholders. Occasional travel may be required to meet with clients or attend
with various teams and stakeholders. Occasional travel may be required to meet with clients or attend
Citrix knowledge advantageous. - Willingness to travel and work extra hours
• Remote or on-site support that may include travelling • Network and Security support • Build, configure
position that comes with the benefit of international travel Requirements: BA/BS Degree, preferably in Information
compliance activities. - Willingness and ability to travel internationally.
Continuous improvement mindset. Willing and able to travel internationally (if required) WHICH QUALIFICATIONS/EXPERIENCE
Manager - Coach and mentor junior team members - Travel as and when business requires - Provide operational-related