TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company situated in Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience similar role to join their team. JOB PURPOSE • Product Experts provide high-quality first-line support calls, voice calls, emails and text messages. • Product Experts ensure that prospective customer callers additional products to existing or (and prospective) customers. • Provide customers with relevant product or
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company situated in Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience similar role to join their team. JOB PURPOSE • Product Experts provide high-quality first-line support calls, voice calls, emails and text messages. • Product Experts ensure that prospective customer callers additional products to existing or (and prospective) customers. • Provide customers with relevant product or
telephone calls. Promote and sell Company world-class products with excellent customer service Duties: Capture ensure the order is credit-released. Send Order to Production Planning All orders are to be buddy-checked and
telephone calls. Promote and sell Company world-class products with excellent customer service Duties: Capture ensure the order is credit-released. Send Order to Production Planning All orders are to be buddy-checked and
or as instructed if required Handle & clean products in accordance with Company Infection Control policy
addressing customer needs. Knowledge of Samsung products and technical terminology is a plus. Knowledge
or as instructed if required Handle & clean products in accordance with Company Infection Control policy
especially to increase effectiveness, efficiency, and productivity. Competitive salary commensurate with experience
especially to increase effectiveness, efficiency, and productivity. Competitive salary commensurate with experience