and promote our products and services in our Randburg store. Post about our products/services online potential customers Thoroughly understand our products and services to inform potential customers Use positioning ideas Provide feedback to the Marketing and Product departments regarding customers' requests Able complaints Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Recommend possible products to meet the customers' needs Refer issues and
customers Ensuring that customers are satisfied with products or services Following up with clients or customers Technician to repair products Make arrangements for delivery of repaired products Letting customers or or clients know about additional products or services Determining the quickest, most effective ways to concerns Troubleshooting common issues with a product or service Communication around escalated or difficult sensitivity Detailed technical explanation of products, services or systems to internal or external customers
should also be knowledgeable on all aspects of the products, systems and processes. Mentors the team and gives correspondence • Ensure efficiency of service productivity and performance in the contact centre through • Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets • Completed Matric (Grade 12)
Responsibilities will include servicing clients and up sell products according to clients needs. Servicing of existing
escalations, and surveys (internal and external) for product and process improvements. Maintain and enhance
escalations, and surveys (internal and external) for product and process improvements. Maintain and enhance
telephone calls. Promote and sell Company world-class products with excellent customer service Duties: Capture ensure the order is credit-released. Send Order to Production Planning All orders are to be buddy-checked and
telephone calls. Promote and sell Company world-class products with excellent customer service Duties: Capture ensure the order is credit-released. Send Order to Production Planning All orders are to be buddy-checked and
looking for someone with: Knowledge of Relevant Products Time Management Analytical Thinking Understand
looking for someone with: Knowledge of Relevant Products Time Management Analytical Thinking Understand