issues/complaints and take necessary steps to correct them.
Requirements:
issues/complaints and take necessary steps to correct them. Assist in training new staff as and when procedures. Maintain back stock area according to department standards. Assist colleagues as and when needed Standards for customer service as outlined by the Manager. Assist in any other department as and when needed Understands and adheres to organization and department. Requirements: Matric A tertiary qualification
customer's specific needs and provide accurate service and product information to meet those needs. In acknowledge customers Direct/accompany customers to correct product location Identifying customer needs Resolve customers in showroom Maintain on going customer services during busy trading periods. Taking telephonic applicable). Display and merchandising Identify correct shelving unit for displaying stock Ensure shelving easy access to customers Selling of goods and services Provide customers with accurate stock information
customer's specific needs and provide accurate service and product information to meet those needs. In acknowledge customers Direct/accompany customers to correct product location Identifying customer needs Resolve customers in showroom Maintain on going customer services during busy trading periods. Taking telephonic applicable). Display and merchandising Identify correct shelving unit for displaying stock Ensure shelving easy access to customers Selling of goods and services Provide customers with accurate stock information
customer’s specific needs and provide accurate service and product information to meet those needs. In customers
Selling of goods and services
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
sales assistants to deliver exceptional customer service in our stores. If this is you, we have the perfect
orders.
of cash
Security and Risk
Customer Services
People Management
Key Competencies