discretion when dealing with customers who misuse the service and recommend appropriate training courses for counter as needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter role. Ability to deliver exceptional customer service across various communication channels. Organisational
discretion when dealing with customers who misuse the service and recommend appropriate training courses for counter as needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter role. Ability to deliver exceptional customer service across various communication channels. Organisational
relevant escalation. • Escalate and assign queries correctly and with discretion for efficient resolutions
relevant escalation. • Escalate and assign queries correctly and with discretion for efficient resolutions
relevant escalation. Escalate and assign queries correctly and with discretion for efficient resolutions