Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred
Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred
To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing customer details according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are and Fridge items. • Duties: Answering of customer calls and e-mails in line with GDP and UPD SOPs Policy report any suspicious activity to the Distribution Call Centre Supervisor as required in terms of UPD SOPs
To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing customer details according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are and Fridge items. • Duties: Answering of customer calls and e-mails in line with GDP and UPD SOPs Policy report any suspicious activity to the Distribution Call Centre Supervisor as required in terms of UPD SOPs
exceptional Glacier product and process knowledge Proven Call Centre management experience will be an advantage
exceptional Glacier product and process knowledge Proven Call Centre management experience will be an advantage
inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products with
inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products with
Holdings staff are updated constantly. Complete call-out forms for every incident and send them to the
Holdings staff are updated constantly. Complete call-out forms for every incident and send them to the