Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
and we are seeking to hire highly experienced Call Centre SALES agents. We invest our time and energy into Matric certificate/ NQF Level 4 A MINIMUM of 6 months call center SALES experience A positive attitude (PLEASE
their sales strategy. You will be responsible for calling on hardware retail outlets in the KZN Region, fostering taker. Key Responsibilities: Prospecting and Cold Calling: Identify and target potential hardware retailers customer base through proactive prospecting and cold calling efforts. Account Management: Build and maintain
expansion of our Sales Department. We have several call centre sales postions available and require candidates financial products telephonically within a contact centre environment. Build strong customer relationships
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
responsibilities Experience working in an inbound Call Centre environment. Insurance Claims experience. Proficient Receive and respond to incoming internal and external calls professionally and efficiently. Upload documentation
responsibilities Experience working in an inbound Call Centre environment. Insurance Claims experience. Proficient Receive and respond to incoming internal and external calls professionally and efficiently. Upload documentation
Sales generation at required profit margins Cold calling, canvassing for new business throughout the relevant license and own transport 3 - 5 years strong Call Centre Sales experience Computer literate on MS Word
needs are Achieve Call Centre productivity targets Contribute to achieve Call Centre team targets SLA SLA Abandon rate Quality of calls Price Quantity Correct account Build trust and confidence with Customer Complete and submit a comprehensive weekly Customer Call Cycle Planner Attend sales and product knowledge and tooling) Internal Sales,Outbound & inbound call center We want someone who will be a great fit for