and writing.
with problem resolution
· Understanding of operations processes
· Informatics understanding to
shift schedule
· IT experience delivering operations support services
· Finance/Accounting basic
YOUR ROLE AND RESPONSIBILITIES?
· Operational support Functional consulting Maintenance Support
preparations
· Analysis of issues arising from an operational, functional and maintenance point of view
· Provide general assistance to the Operations team and end users
· Adhere to the PIC processes
Exchange Administration, etc. • Support day-to-day operations using One Drive, and SharePoint Online • Administration and metrics of operating service applications including those related to operational and backup resources part of organizational strategy. • Select and operate tools for cloud storage management, high availability
Transaction Switching Operations • Strategic alignment and continuous improvement of Card Operations function • secondary role is to develop software to enhance the operations and also adapt software for client requirements evaluate requirements for software applications and operating systems. • Advice on areas that could be improved
improving the operational stability.
Compiling of user and operational manuals
· 2nd and 3rd level technical operational support for developers
Compiling of user and operational manuals
· 2nd and 3rd level technical operational support for developers
for existing or new software applications and operating system Design, develop, test, and maintain software software. Consulting with Account Managers, Head of Operations, Chief of Client Relations, and colleagues relating evaluate requirements for software applications and operating systems. Advise on areas that could be improved
intentional gaps left in the Scrum approach