a call centre agent; MS Excel advanced MUST be admin driven and excellent customer skills.
a call centre agent; MS Excel advanced MUST be admin driven and excellent customer skills.
Use of Stored Procedures Understanding of SQL admin Indexes, triggers, SQL Jobs etc. Reporting and
Investigate anomalies in the code 4. Documentation and admin a. Document development b. Release process documentation
including (but not limited to): Salesforce, Engage admin and merchant portals, 3rd Party SP Portals, BI & or Marketing (NQF Level 7) advantageous 2 Years admin or support experience in a Fintech / IT service
meet the following criteria: Degree in Business Admin, Project Management or related 7 years experience
meet the following criteria: Degree in Business Admin, Project Management or related 7 years experience
appropriate teams to ensure seamless updates Prepare weekend reports to ensure all data is captured accurately appropriate teams to ensure seamless updates Prepare weekend reports to ensure all data is captured accurately
monthly to ensure excellent NPS scores. General Admin including: Schedule Management (Daily Timesheets)
Continuous Maintenance: Carry out after hours and weekend maintenance on all server/network related upgrades