direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
keys/codes in SAP
Daily call report (min. 150 calls per month)
Compiling supporting
monthly
monthly Achieve daily call ratio quota & call cycles as per the Company standards Call on customers in customers on the benefits of using products and services Call on customers on sites when necessary and perform decision-making process are identified and called on regularly Call on customers that purchase from competitors
customization (3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable
expertise in key digital principles, including person centered design, prototyping and agile delivery in a sensitive
expertise in key digital principles, including person centered design, prototyping and agile delivery in a sensitive
distribution of goods in warehouses and distribution centers to optimize space utilization and minimize damages
distribution of goods in warehouses and distribution centers to optimize space utilization and minimize damages
communicating with customers. Our web design and support center is located in Durban, with additional support personnel