standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
training sales employees, holding regular conference calls, reviewing team member expense reports, coaching
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
making recommendations to all major banks (ABSA, Wesbank, Standard Bank, Merchant West, Sasfin and Investec
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
responsible for: