is to provide technical Telephonic e-mail and WhatsApp support to customers relevant to the specific customers seeking technical assistance over the phone, WhatsApp or email. Perform remote troubleshooting through
e.g. voice, sms, web, mail, USSD, codes, mobi, WhatsApp business, AI etc. Assisting the team with enhancements
platforms (such as Twilio Studio) to create a WhatsApp Bot. Create dashboards using Google Sheets. Act
all queries (website, email, telephonic, TAWK, WhatsApp) with the intent to convert into applications
correspondence (phone calls, emails and business WhatsApp) Designing of client selected artworks and sending
Admin only Attending to enquiries received via WhatsApp and mail Taking calls from the company cellphone
able to manage customer orders received by phone, WhatsApp or e-mail. deliver products to customers as and
Admin only Attending to enquiries received via WhatsApp and mail Taking calls from the company cellphone
queries, contact Bev at SET on 082 495 8595. No WhatsApp CVs can be accepted.
communication with the client on progress made on the WhatsApp group or email, but in writing Handover completed