is to provide technical Telephonic e-mail and WhatsApp support to customers relevant to the specific customers seeking technical assistance over the phone, WhatsApp or email. Perform remote troubleshooting through
e.g. voice, sms, web, mail, USSD, codes, mobi, WhatsApp business, AI etc. Assisting the team with enhancements
platforms (such as Twilio Studio) to create a WhatsApp Bot. Create dashboards using Google Sheets. Act
new functionality that allows customers to use WhatsApp to upload supporting documents. JOB DESCRIPTION:
etc.).
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Telephonic Suppo
communication with the client on progress made on the WhatsApp group or email, but in writing Handover completed
holding, etc.). Support via email queries and WhatsApp Telephonic Support: Aid field technicians telephonically
communication with the client on progress made on the WhatsApp group or email, but in writing Handover completed
applications. We do not consider direct applications via Whatsapp or email.
applications. We do not consider direct applications via Whatsapp or email. The final remuneration package offered