hire 5 Service Desk Agents I to join our team. As a Service Desk Agent continuously identify, rectify and escalate risks where necessary.
Communicating with
We are looking to hire X2 IT Administrator I (Asset Manager) who will ensure that all arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart
Server • Web Methods • Web Services • Automation I Scheduling tools / frameworks • SOA • SWL • SharePoint ITIL, COBIT • Facilitation • Investigation/ Fact Finding • Structured analysis • Command of the English
Server • Web Methods • Web Services • Automation I Scheduling tools / frameworks • SOA • SWL • SharePoint ITIL, COBIT • Facilitation • Investigation/ Fact Finding • Structured analysis • Command of the English
recommend resolution for unprocessed Salesforce errors where the technical reason is understood and known to Risk Decide on the course of action of a ticket where permission sets allow. Decide when to apply a first Willing to learn and grow I am enthusiastic to try new things and gain new skills. I make effective use of record so that I can constantly access self-guidance material until such time that I have excelled at at my skills. I am a champion of change and look for ideas that address specific challenges and improve
recommend resolution for unprocessed Salesforce errors where the technical reason is understood and known to Risk Decide on the course of action of a ticket where permission sets allow. Decide when to apply a first Willing to learn and grow I am enthusiastic to try new things and gain new skills. I make effective use of record so that I can constantly access self-guidance material until such time that I have excelled at at my skills. I am a champion of change and look for ideas that address specific challenges and improve
technical onboarding processes for new clients on C&I Digital Interaction's channels across Corporate and positioning for the organisation. Purpose To manage C&I client system integrations and channel onboarding products, Train clients so that they can self-assist where relevant for onboarding and processing of transactions to ensure pro-active monitoring and escalation where required, Create and maintain customer specific
technical onboarding processes for new clients on C&I Digital Interaction's channels across Corporate and positioning for the organisation. Purpose To manage C&I client system integrations and channel onboarding products, Train clients so that they can self-assist where relevant for onboarding and processing of transactions to ensure pro-active monitoring and escalation where required, Create and maintain customer specific
equipment and support activities.
targeted reports and presentations that summarise findings and recommendations in order
to inform stakeholder
financial industry
Technical I Professional Knowledge
• Data analysis