Description Requirements Grade 12 / Matric / NQF level 4 Up to 3 years of equivalent experience Must be
that will certainly take your career to the next level. This company has experience stable growth throughout
compliant
Trade qualification B Comm or equivalent tertiary level education.
Trade qualification B Comm or equivalent tertiary level education.
organisation skills Microsoft office – Intermediate level (Word, Excel, Outlook, PowerPoint) Market related
set benchmarks (e.g. call answer ratio, service level ratio, average hold time). Report daily, weekly
set benchmarks (e.g. call answer ratio, service level ratio, average hold time).
 transaction.
• Manage and enhance the levels of service and communication to   ensure the