telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible possible extension. Role Overview: Responsible for the performance and output of the Service Centre Consultants suggest possible improvements Working with other supervisors and managers within the business to execute operational
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible possible extension.
Role Overview:
Responsible for the performance and output of the Service Centre possible improvements
projects. The successful candidates will be responsible for conducting forensic investigation assignments forensic experience and consulting experience at supervisor or manager level.
Processing all discounts and rebates for the Credit Supervisor to approve before the end of the month Clearing highlighting potential non-conformance to the responsible supervisor before they exceed defined limits Liaising transactions older than 60 days to the Credit Supervisor Processing 'stop supply' instructions on Syspro
pricing cover sheet and returning to the Credit Supervisor Processing pricing claims and credits on a daily and safeguarding records within the area of responsibility Compiling ad-hoc spreadsheets Taking ownership
pricing cover sheet and returning to the Credit Supervisor Processing pricing claims and credits on a daily and safeguarding records within the area of responsibility Compiling ad-hoc spreadsheets Taking ownership
work plans as defined in conjunction with the supervisor. Perform work independently within the established
work plans as defined in conjunction with the supervisor. Perform work independently within the established
eliminate any rejections and delays of payments. Responsible to acknowledge and respond to clients queries system are made when notified by customers. Responsible for logging customer's queries on the query register resolution from the Billing Team and ANSPs. Responsible for the opening of new accounts on the Oracle relevant customer details. Responsible for meeting collection targets. Responsible for providing monthly collection application of receipts to the correct invoices. Responsible for requesting remittance advice from customers
avoid storage charges Taking responsibility for duties and responsibilities. Attention to detail, deadline avoid storage charges Taking responsibility for duties and responsibilities. Attention to detail, deadline cargo after inspection Taking responsibility for duties and responsibilities. Attention to detail, deadline amount of time possible. Taking responsibility for duties and responsibilities. Attention to detail, deadline manager are followed Taking responsibility for duties and responsibilities. Attention to detail, deadline