interactions, online/telephonic meetings, and exceptional customer service to ensure both client needs and the company's proposition to potential customers. Act as the primary point of contact for customers, addressing inquiries requested products and services. Gather and analyze customer feedback through satisfaction surveys, and communicate insights to the team to continuously improve the customer experience. Monitor and track key metrics, such ensure seamless and consistent service delivery to customers. Stay up-to-date with industry trends and competitor
allocation thereof to the correct General Ledger and customer and staff vendor accounts.• Process payment to of paid supplier invoices to Travel external customers. Internal Process • The incumbent will prepare will form a part of the duties of the incumbent. Customer Focus • The incumbent will notify the Manager associated with this position, managing supplier and customer expectations, service delivery and work planning planning training this role, Managing suppliers and customer expectations, service delivery and work planning
processing supplier invoices, finalising and processing customer invoices, compiling VAT reporting for filing EU supplier payment files, liaising with suppliers and customers regarding invoicing queries, payment queries etc
trial-balance stage. Proficiency in generating customized reports using MS Excel. A keen understanding processing until the trial-balance stage. Preparing customized reports to effectively communicate the current to facilitate strategic planning. Maintaining customer confidence and safeguarding operations by preserving emotional challenges. Proficiency in creating customized reports. Ability to comfortably report at the
conduct) Monitor calls to ensure that dialogue with customers meets the required standard Ensure well maintained/updated Maintaining and improving customer relationships Creating and growing customer database Keep team updated
marketing strategies. Identifying and mitigating customer risks during contract signings or visits. Conducting loans. Analyzing financial reports of corporate customers and assessing repayment ability, profitability Identifying potential risks in commercial vehicle customers' operation industries. Conducting detailed credit
and rebates and manage the archiving process for customer agreements. Experience Requirements: Higher Certificate
training requirements Manage and improve the overall customer experience Provide optimal staff capacity with initiatives to improve operational efficiency and customer experience Insure that the various SLAs are adhered
and HR specialists, to deliver comprehensive solutions to clients. See Description See Description
tailor made administration and investment product solutions that enable asset managers and investment specialists