timescales Checking things Following procedures Managing tasks Important: Documenting facts Interpreting settlement offers received for approval to Claims Manager Negotiation Draft settlement offer and send to refer the file to Manager for approval (recoveries) Receive and hand over summons to Manager. Acknowledge authorisation for revised settlement from Claims Manager & Supervisor Send revised settlement advise cost effective, obtain authorisation from Claims Manager & Supervisor to appoint Attorney. Hand over
timescales Checking things Following procedures Managing tasks Important: Documenting facts Interpreting settlement offers received for approval to Claims Manager Negotiation Draft settlement offer and send to refer the file to Manager for approval (recoveries) Receive and hand over summons to Manager. Acknowledge authorisation for revised settlement from Claims Manager & Supervisor Send revised settlement advise cost effective, obtain authorisation from Claims Manager & Supervisor to appoint Attorney. Hand over