South Africa's most reliable and valued financial services partner. This should be done through: The proactive claims department, Ensuring that controls and procedures are in place to deliver on our service levels quality service is rendered whilst always upholding Clientele's values and Treating Customers Well, by possible through providing exceptional client service. 4. Processes to be aligned to detect and prevent reporting on all activities within the Claims Department including: a. Daily to monthly production b.
South Africa's most reliable and valued financial services partner. This should be done through: The proactive claims department, Ensuring that controls and procedures are in place to deliver on our service levels quality service is rendered whilst always upholding Clientele's values and Treating Customers Well, by possible through providing exceptional client service. 4. Processes to be aligned to detect and prevent reporting on all activities within the Claims Department including: a. Daily to monthly production b.
Account Managers with post investment support. Customer Focus Stakeholder Management Maintain meaningful To effectively interact with relevant SBU's, departments and Advisory Board/LPAC members in order to fulfil enhance the levels of service and communication to ensure the provision of client service excellence. Learning Investment/Portfolio Management• Stakeholder Management Customer Focus• Result and solution orientated.• Planning and evaluate organization's portfolio, assist in customer support and post investment management of same
evaluate organization's portfolio, assist in customer support and post investment management of same post investment support.
Customer Focus Stakeholder Management
IRP5s
Deal with Adhoc payroll requests from other departments. Dealing with daily queries from staff Ensure Coordinates efforts between the payroll department and other departments to ensure accurate employee data. own. Ideally experience in running a payroll department Methodical work style Ability to work in a high-pressure respond appropriately to demanding clients. Customer Service orientated. Achievement orientation Analytical
include achieving targets, delivering excellent customer service, maintaining a motivated workforce, improving experience, with at least 3 years in a financial services environment It is essential to have established Collaborate with compliance and facilities departments to ensure compliance. Provide operational support and target-driven Strong leadership abilities Customer-focused Excellent communication skills Effective
include achieving targets, delivering excellent customer service, maintaining a motivated workforce, improving experience, with at least 3 years in a financial services environment It is essential to have established Collaborate with compliance and facilities departments to ensure compliance. Provide operational support and target-driven Strong leadership abilities Customer-focused Excellent communication skills Effective
in the handling of enquiries and applications Customer Focus Stakeholder Management • To effectively effectively interact with different SBUs and departments in order to fulfil the process requirements related to enhance the levels of service and communication to ensure the provision of client service excellence. Learning Investment/Portfolio Management • Stakeholder Management and customer focus• Planning and organising• Report writing
The Partnership Programme Department is established to enhance industry and project development and leverage of potential deals/projects to relevant SBUs/Departments/Funds. Client and stakeholder networking Manage Funds. Customer Focus Stakeholder Management Client relationship management Ensuring that customer complaints SBU and Department teams as well as Post-Investment teams to ensure alignment in client service and stakeholder management. Knowledge of company products and services. Good networks within sector in both private and