Matric Certificate 2-3 Years experience cold calling for leads Highly Energetic & Motivated Excellent
Matric Certificate 2-3 Years experience cold calling for leads Highly Energetic & Motivated Excellent
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract performance and output of the Service Centre Consultants to drive operational service delivery. The candidate candidate will be allocated a specific team of consultants (up to 20) for a specific client across 2 different necessary. Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings,
customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would
is currently looking to employ a Team Leader – Call Center - Drivers Licence. A wonderful career opportunity Management). Xhosa and English speaking. 3 years call center experience. Must have a Drivers License Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract performance and output of the Service Centre Consultants to drive operational service delivery. The candidate candidate will be allocated a specific team of consultants (up to 20) for a specific client across 2 different ge of Performance evaluation procedures
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed