exceptional trade finance products to Wholesale Banking customers . The ideal candidate will excel in driving revenue finance products to identified customers. Re-engineer and roll out customized trade finance products to the requirements. Support Relationship Managers in marketing customized products to grow incomes and business volumes deliver presentations to customers. Periodic Responsibilities: Assist customers in resolving problems within
exceptional trade finance products to Wholesale Banking customers . The ideal candidate will excel in driving revenue finance products to identified customers. Re-engineer and roll out customized trade finance products to the requirements. Support Relationship Managers in marketing customized products to grow incomes and business volumes deliver presentations to customers. Periodic Responsibilities: Assist customers in resolving problems within
Process all customer invoices and reconcile accounts monthly Send all customer statements to customers on a
Process all customer invoices and reconcile accounts monthly Send all customer statements to customers on a
and sales strategies, product development, and customer relationship management Coordinate with Commercial Institutional Banking divisions to develop and maintain customer relationships Supervise business plans and activities effective collaboration Develop a customer management framework based on customer insights and market analysis certification will be an added advantage Excellent customer relationship development and management skills
and sales strategies, product development, and customer relationship management Coordinate with Commercial Institutional Banking divisions to develop and maintain customer relationships Supervise business plans and activities effective collaboration Develop a customer management framework based on customer insights and market analysis certification will be an added advantage Excellent customer relationship development and management skills
timeously upon request
• Communication with customers and submission of documents when required
•
debtors
• Weekly statements to be sent to customers (Ensure accuracy before sending)
• Daily
journals as per company procedure
• Attend to customer enquiries
• Attend to supplier enquiries
various centres to maintain/improve profitability, customer service and various commercial aspects. Experience Criteria: Degree/Diploma 8 to 10 years experience in a customer service role Experienced in the Travel/Touris
with internal customers on inquiries and issue resolution by directly responding to customer's emails or inquires, will also meet with customers to resolve. • Provides excellent customer service to business partners
with internal customers on inquiries and issue resolution by directly responding to customer's emails or inquires, will also meet with customers to resolve. • Provides excellent customer service to business partners