Make your mark with successful Financial Services player focussing on the development of digital offerings marketplace. Identify Customer Value Proposition (CVP) opportunities to improve the total customer experience and digital offerings to grow revenue in the Financial Services arena required. If you have not received a response
the accounts department.
the accounts department.
checks Communicate with third parties or external agents on behalf of the Group, to conduct and complete
checks
checks Communicate with third parties or external agents on behalf of the Group, to conduct and complete
Identify Customer Value Proposition (CVP) opportunities to improve the total customer experience and digital offerings to grow revenue in the Financial Services arena required.
If you have
debts and maximise the company cash inflows from customers and ensure that company's revenue is recovered billing as per billing questions received from customers at any given time to eliminate any rejections system are made when notified by customers. Responsible for logging customer's queries on the query register register. Ensure that customer's accounts are credited as per resolution from the Billing Team. Responsible hour's services. Ensure the debtors master data is updated with accurate and relevant customer details
Develop and implement people strategies in line with service delivery, performance objectives and budgets. Implement to efficient and effective service delivery, optimised quality of services rendered and maximise profitability that the business is evolving to meet changing customer expectations in terms of digital platforms. Advise the effective resolution of customer queries in order to ensure customer satisfaction and retention. with Customer Service Index. Develop and ensure implementation of practices, which build service delivery
impress internal customers with professional and friendly service
Accurately reconcile bility to think analytically
Proven customer service focus
At least five years experience