for metallurgical engineers and TCS engineers in customer complaints, product development and plant engineers supervision of the senior engineer, metallurgical services and development. Liaise with the originators requiring
construction projects in the capacity of Principal Agent/Owners Engineer across all sectors of the Solar development/construction Project Management/Principal Agent experience and have excellent communication and due diligence. Manage projects as the Principal Agent working with client-appointed Quantity Surveyors development/construction Project Management/Principal Agent experience. Excellent communication and presentation
Hitachi Construction Machinery is looking for a Service Section Manager to join the Kathu Branch in the consistent development to provide customers with the technology, products and services that generate new value Plan Technical Support to Customers and Branches in repairing services. Service Management Develop and implement external customers. Develop and manage service level agreements and contracts with service providers queries in terms of debtors. Manage the fleet of Service Vehicles. Compile and submit Vehicle Cost reports
administration. Chair / Steer site meetings Principal Agent role. Invoicing and Monthly reporting. Please consider
taking ownership of daily tasks within the workshop/service department, distributing tasks among technicians efficiency and customer satisfaction. Take ownership of the daily tasks in the workshop/service department urgency and technician capability. Service Coordination: Monitor the services being provided and stay updated introduced or discontinued by suppliers. Evaluate service quality and identify areas for improvement. Resolve Resolve issues related to the delivery of services. Client Interaction: Answer phone calls and emails promptly
Develop and implement people strategies in line with service delivery, performance objectives and budgets. Implement to efficient and effective service delivery, optimised quality of services rendered and maximise profitability that the business is evolving to meet changing customer expectations in terms of digital platforms. Advise the effective resolution of customer queries in order to ensure customer satisfaction and retention. with Customer Service Index. Develop and ensure implementation of practices, which build service delivery
and foremost an expert for performing all customer service work (inspection) and defined assembly/ maintenance
Technician (field Service) Minimum three years experience working in Compressors Excellent customer relations compressors Good knowledge of compressor parts Field service for the Gauteng region R 30 000 - R 35 000 - Monthly
providing technical assistance and support to customers, internal teams, and field technicians. This position excellent problem-solving skills, and exceptional customer service abilities Technical Support: Provide prompt prompt and effective technical support to customers and internal stakeholders via phone, email, or in-person all customer interactions and technical issues in the support ticketing system. Customer Service: Guide Guide customers through troubleshooting processes and provide clear instructions and explanations. Escalate
providing technical assistance and support to customers, internal teams, and field technicians. This position excellent problem-solving skills, and exceptional customer service abilities Technical Support: Provide prompt prompt and effective technical support to customers and internal stakeholders via phone, email, or in-person all customer interactions and technical issues in the support ticketing system. Customer Service: Guide Guide customers through troubleshooting processes and provide clear instructions and explanations. Escalate