Workshop, provide technical support to staff and customers. To ensure that maximum utilisation and quality quality is achieved from the workshop and customer satisfaction is achieved. To ensure that repairs and services
advantageous • Must be able to communicate with customers at all levels • Valid drivers license essential forklifts on customer sites and workshop • Complete job cards • Communicate with Customers • Assist with
preventive measures. Root Cause Analysis: Respond to Customer and Internal Quality Issues from Containment through Immediate implementation of containment actions at the customer from the line-side point-of-fit back to verified presentations for management review. Analyse SPFS data and use Supplier Management Tools and Processes
with customers to explain repairs and maintenance required on their tractors. Advise customers on best inspections to prevent future breakdowns. Advise customers on how to operate their tractors safely and effectively Strong communication skills to interact with customers and team members. Ability to work independently
environmental conditions and by issuing technical data in line with the correct component engineering level
changes and Change Requests. Maintain Technical Data Systems for Powertrain/HVAC components. Support
provide expert technical advice internally and to customers, in support of Komatsu Mining Products. The successful maintains machine history file for each machine at a customer site Conducts delivery inspection of the machine
the PLC Programs for machines following specific customer requirements and/ or standards. Development of
of breakdowns (electrical and mechanical) from customers Proceed to scene of breakdown and decide to work
have self-discipline to go see existing and new customers without ongoing instruction and supervision Will