location - two locations available) The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
2024 Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
As a Support Technician, you will play a crucial role in providing technical support and troubleshooting
Responsibilities:
adept individuals with a passion for customer support to contribute to the growth of one of the largest solutions. As a Support Technician, you will play a crucial role in providing technical support and troubleshooting relationship-building. Key Responsibilities: Technical Support: Provide expert technical assistance and guidance advisor. Documentation: Maintain detailed records of support interactions, troubleshooting processes, and solutions least 3 years' proven experience in electrical support, troubleshooting, or a similar technical role.
Excellent customer relations experience Offer support on technical issues relating to compressors Good
PRODUCT SUPPORT - FORKLIFT Industry experience an Advantage
* MUST be Trade
/>* Support & Maintenance of Customer base - Technical
Support
* Ensure
clients.
• Provide technical and product support to clients.
• Design and quoting of refrigeration
the Head of Parts Business, the Parts Technical Support is responsible for analysing parts requirements parameters Liaising with the relevant factories support teams Liaising with the EMT and MIN planning &
experienced Electrical Engineer that can provide on-site support, troubleshooting and diagnostic testing in the industry and provide our clients with technical support. Conduct research, plan, design, write, test, provide provide solutions On-site support – install, update, repair, fault find and support equipment on-site Electrical