warranty claims, job costing, quotations, product support, ensure service breakdown issues are attended to
client is looking for a Aftersales & Continuous Support Engineer to join their company.
Purpose
Purpose of the position:
warranty claims, job costing, quotations, product support, ensure service breakdown issues are attended to
location - two locations available) The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
Centurion / Durban / George / Cape Town The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
2024 Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
English and Afrikaans
Consultant: Marezel Erasmus - Dante Personnel Cape Town
As a Support Technician, you will play a crucial role in providing technical support and troubleshooting
Responsibilities:
adept individuals with a passion for customer support to contribute to the growth of one of the largest solutions. As a Support Technician, you will play a crucial role in providing technical support and troubleshooting relationship-building. Key Responsibilities: Technical Support: Provide expert technical assistance and guidance advisor. Documentation: Maintain detailed records of support interactions, troubleshooting processes, and solutions least 3 years' proven experience in electrical support, troubleshooting, or a similar technical role.
Excellent customer relations experience Offer support on technical issues relating to compressors Good