Field Specialist position in the Technical Service Centre– Based in Cape Town
Brief
providing on-site Dealer steering through a specialized After Sales consulting service, impart coaching expertise
network to ensure the achievement of the strategic After Sales objectives. Responsible for audit compliance
customer concerns involving TSC, Customer Interaction Centre and the Dealer.
technical services environment/ product engineering/ after-sales A minimum of 2 years experience in dealing Expert knowledge of the product, group standards, after-sales systems and support, warranty, dealer workshop experience in dealer network with a specific focus on after-sales and vehicle diagnostics Expert knowledge of dealer on-site compliance audits to prescribed group after-sales processes and standards Accountable for monitoring compliance Collaborating with dealer management and the after-sales field force to identify and implement corrective
technical services environment/ product engineering/ after-sales A minimum of 2 years experience in dealing Expert knowledge of the product, group standards, after-sales systems and support, warranty, dealer workshop experience in dealer network with a specific focus on after-sales and vehicle diagnostics Expert knowledge of dealer on-site compliance audits to prescribed group after-sales processes and standards Accountable for monitoring compliance Collaborating with dealer management and the after-sales field force to identify and implement corrective
Technical Services Specialist in the Technical Service Centre– Based in Cape Town, Brief Role Description Ensuring providing on-site Dealer steering through a specialized After Sales consulting service, impart coaching expertise network to ensure the achievement of the strategic After Sales objectives. Responsible for audit compliance customer concerns involving TSC, Customer Interaction Centre and the Dealer. Ensuring the ongoing development Technical Services environment/Product Engineering / After Sales. A minimum of 2 years' experience in dealing
improve ATM uptime · Timeous attendance to callout calls · Timeous repairs of ATM's in the designated areas First time resolution on callout sites no repeat calls Ensure quality of new switch-on's · Programming management · Adhering to working hours, including weekend duty hours · Liaising with dispatching team CIT guard at all times · Able to work extended hours and perform weekend duties when required · Regional
Perform daily monitoring and maintenance of data centre sites infrastructure. Perform alarm monitoring Installation, commissioning, and maintenance of new data centre plant. Maintenance of Generator, UPS, HVAC, DC night shift. Have 3-year work experience on data centre maintenance. Strong self-study ability Electrical
*THIS POSITION REQUIRES REPUTABLE WORKSHOP/ FITMENT CENTRE EXPERIENCE*
This bustling
alignment experience in a reputable workshop or Fitment Centre environment is required.
Job
alignment experience in a reputable workshop or Fitment Centre environment
A vibrant and engaging personality
adhered to - safety systems can be maintained (after implementation) by the supervisor.
adhered to - safety systems can be maintained (after implementation) by the supervisor. Enforce strict reports. Required to work outside normal working hours, shifts, during emergencies and planned overtime
requirements of ECSA for professional registration after 3 to 5 years but such registration will remain the application as unsuccessful For any enquiries, please call 012 346 1950 R250 000 pa