while attending to escalations and producing reporting on the client's environment. Applicants must have all requests and incidents. Develop and mature reporting and escalation processes to ensure free flowing internal and external customers. Provide data and reporting of trends to the team and others in ad-hoc, weekly
API Unit Testing • Data Baselining and Delta Reporting • Azure DevOps Beneficial: • Software Testing
OKRs for the Technology Enablement Workstreams and report/manage against those OKRs. Spend time using CoPilot
using Power Automate. Develop data models and reports using Power BI for data visualization. Test, debug
document On-site, remote, and help-desk support Report and form customization Evaluation of customers'
experience with DR Checks, Batch Management, Auditing Reports, Scripting (SQL, C#, JavaScript, Bash or PowerShell)
standards, and applies these to track, monitor, report, resolve or escalate issues. Contributes to creation