Position: IT Support Engineer Hire Resolves client is seeking a talented IT Support Engineer to join candidate will be responsible for providing technical support to the employees and customers, resolving hardware Responsibilities: Provide first-line technical support to end users, resolving hardware and software issues switches, routers, and firewalls Provide training and support to end users on using new software and hardware Science, or related field Proven experience in IT support or related field Strong knowledge of hardware and
Hire Resolves' client is looking for a Software Support and Tester to join their team. The team require client is fully informed at all times. When not supporting, testing software. Responsibilities: Professional when required Matric and some sort of testing of support experience Strong Communicator and display good
for Reporting ERP Microsoft Office 365 All round support experience Automation exposure Data Migration Strong
systems. New, enhancements and bug releases. Aid and support the coaching and training of other team members or customers on project requirements, status, support, and enhancements. Working with customers or departments
to ensure software quality. Providing technical support and guidance to junior developers. Staying up-to-date
systems with other IT solutions Provide technical support and guidance to employees on network-related issues
policies and procedures. Provide training and support to end-users on data management best practices
required on client account status. Provide first-line support to SLA clients. Collaborate with the development
innovation and integration. Ability to manage IT support teams, Familiarity with database queries Knowledge
policies and procedures. Provide training and support to end-users on data management best practices