and availability. Support operational excellence goals through strong operations knowledge. Resolve escalated
and dashboards. Post go-live support. General operations support. End to end testing support. Qualifications
stand-ups User training Compiling of user and operational manuals System audits User sign off Qualifications/Experience:
mediro-ict .co. za Support global IT network operations teams and automation tools and implementing automation
mediro-ict .co. za Support global IT network operations teams and automation tools and implementing automation
(as per ISO standards). Preparation of user and operation manual. Creation of Test Cases. User training standard. Ensure that all job streams for a system operate correctly. Leadership tasks: Ensure user appreciation
(as per ISO standards) Preparation of user and operation manual Creation of Test Cases User training (Key standard Ensure that all job streams for a system operate correctly Leadership tasks: Ensure user appreciation
problem tickets. Proactive improvements in daily IT operations. At least 8 years' experience in SAP R/3 Inbound
training – when required Compiling of user and operational manuals System audits Assist with identification
problem tickets. Proactive improvements in daily IT operations. Qualifications & experience required: Relevant